Automatic doors that open and close when we enter and exit shops are so commonplace now that it’s easy to forget what a novelty they once were. The first such doors I ever encountered were in the mid-70s and in Huddersfield, of all places. I remember stepping in and out of the premises over and over again just to experience the sensation which seemed to me straight out of the USSS Enterprise. The shop in question was British Home Stores. A year or two later, a brand new ‘shopping precinct’ (as they used to be called) emerged on Boar Lane in Leeds, complete with a bizarre plastic tube housing an outdoor escalator that again seemed to have arrived directly from a sci-fi show. The main shop at the forefront of this futuristic retail behemoth was British Home Stores. One of my first forays into it revealed they even had a record department. Those were, indeed, the days.
The news that BHS – as the business gradually became known (acronyms are so ‘street’) – is to go cap in hand to the Receiver, with the potential loss of 11,000 jobs, is a reminder that George Osborne’s LTER (that’s Long Term Economic Recovery to those of you not ‘street’ enough) hasn’t been much use to the traditional residents of the city centre high-street. On Gideon’s watch, the likes of Comet, Clintons and JJB Sports (all 2012), Blockbuster Video (2013) and Phones 4u (2014) have all disappeared, joining the likes of Virgin (2007) and Woolworths (2008), which vanished while Gordon Brown was moving his furniture from No.11 to No.10. The past decade has seen a radical facelift of the high-street, one in which most of the chain-stores to have superseded the old mainstays are either endless, interchangeable coffee shops or the discount and pound stores.
The rapid rise of the latter is symptomatic of an age wherein people want to pay, at best, as little as possible for anything or, at worst, nothing at all. A glance at thirty or forty-year-old ads for long-gone department stores that are easily located online can be surprisingly revelatory in that so many goods, from food and clothing to electronic accessories, tend to be more expensive than they are today or more or less the same price. In the 60s and 70s it was to be expected that the customer paid handsomely for quality – whether a pair of slacks or a colour telly – because the purchase would be an investment in something that was intended to last for years rather than months. The ascendancy of the designer label in the 80s again placed emphasis on the quality of the item, even if the item itself was secondary to the label in importance.
If there is a key difference between the increasing cost of living since the financial crash of 2008 and the economic crisis of the mid-70s it’s the fact that during the Three Day-Week era, prices rose in unison across the board while wages stalled. Today, whereas the charges of energy suppliers are even greater in relative terms than they were in 1973/74, the overall cost of essentials such as food and clothing has actually fallen. The likes of Waitrose may have cornered the market in selling a largely expensive range of edibles, though the customer prepared (or able) to pay is actually paying for something worth eating. Ever since the pioneering no-frills cheap foodstuffs of Netto in the 90s – 10p for a tin of spaghetti! – those in the lower-income bracket have had a far wider range of choice than back in the era of Fine Fare, Hillards and Safeway; what that choice entails, however, may or may not be linked to the truth that we are a far fatter nation than we were forty years ago.
The concept of the hand-me-down, whereby each child inherits the former outfit of its elder sibling, arose from times when new clothes were expensive and any wear and tear was patched-up and stitched-up to extend the lifespan of the ensemble as much as possible. These days, with the proliferation of stores selling cheap gear and an abundance of charity shops, the necessity of making do and mending has been reduced to near-extinction in all but the very poorest of households. Thanks to Asian sweatshops unburdened by silly things like worker’s rights, trade unions and a fixed eight-hour working day, an entire wardrobe can now be purchased on a regular basis at an affordable price; when it inevitably begins to fall apart, the low cost of replacing it renders the sewing box redundant.
Many of these factors have played a part in the impending collapse of British Home Stores, not to mention the dubious business dealings of the company’s fat cat owners and shareholders helping themselves to upwards of £586 million of profits in recent years, according to the latest revelations. That many middle-aged shoppers have relied on BHS, as they do Marks & Spencer, when so many of the cheaper high-street upstarts primarily target a younger customer base, has been viewed by many as a reason for its rather fusty and old-fashioned image; the thought that older consumers might have a favoured retail outlet that ‘the kids’ avoid is indeed an utterly hideous notion, and we can’t have that on our bargain basement boulevards.
© The Editor